How To Fix Galaxy J5 Not Charging Problem

Most of the Samsung Galaxy J5 smartphones are problem free, but some have reported have the Samsung Galaxy J5 not charging correctly. Some Galaxy J5 owners thought that the USB cable was an issue and went out and purchased a new charger, instead some quick methods that we’re about to suggest can generally fix the problem when the Samsung Galaxy J5 not charging when plugged in.
Some of the other most common causes of the problem of the charger on the Galaxy J5 not working may be the following, including the Samsung Galaxy J5 not charging – grey battery problem:

• Bent, broken or pushed in connectors on the device or battery.
• Phone is defective.
• Damaged battery.
• Defective charging unit or cable.
• Temporary phone problem.
• Phone is defective.

 
 
Changing Cables
The first thing to check when the Samsung Galaxy J5 not charging properly is the charging cable. Sometimes the charger cable has been damaged or lost the proper connection to charge the Galaxy J5. Before purchase a new cable, try switch it out with another USB cable that works to see if the issue is with the cable. If the other USB cable charges the Galaxy J5, then think about getting a new Galaxy cable charger.
 
Clean USB Port
Another common issue with the Samsung Galaxy J5 not charging via usb is that there is something blocking the connection to the smartphone. It could be debris, dirt or lint that stops the connection. A good way to fix this issue is by placing a small needle or paper click and move it around in the USB charging port to get everything out. The majority of the time, this is the main issue when the Samsung Galaxy J5 is not charging properly. But it’s important to note that when cleaning the USB port, be careful not to damage anything and clean it out gently.
 
Reset Samsung Galaxy J5
Sometimes the reason that the Galaxy J5 not charging when plugged in is because the software needs a reboot. This method may be a temporary fix the problem, but does help fix the charging issue on the Galaxy J5. Read the detailed guide here.
 
Get Support From Authorized Technician
If none of the above methods work for fixing the Samsung Galaxy J5 not charging problem, another suggestion would be to take the smartphone and get it checked out by a Samsung technician. If for some reason the smartphone is need of repair and they might be able to provide a replacement under the warranty.