Samsung Note 5 Not Receiving Text Messages (Solved)

For those that own a Samsung Galaxy Note 5, some have an issue and not receiving text messages from other smartphones. Some have also suggested that the Galaxy Note 5 texts messages not sending as well. There is two different issues that are part of the problem when your Note 5 is not getting text messages.

The first is when the Samsung Note 5 cant receive texts or SMS on your Note 5 from someone that sends a text from an iPhone. Another problem is that the Note 5 text messages not sending or SMS to someone who uses a non-Apple phone such as Windows, Android, Blackberry as the messages are sent as iMessage.

These two problems are commonly faced on the Samsung Galaxy Note 5 if you had used iMessage on your iPhone and then you have transferred your sim card to a Note 5. For those that forgot to deactivate iMessage before using the sim card on Galaxy Note 5, other iOS device users will still try to use iMessage in order to text you. The good news is that we’ll explain below how to fix the Samsung Galaxy Note 5 not getting texts.

How To Fix Samsung Note 5 Not Receiving Text Messages:

1. Put the sim card back into your iPhone that you had transferred in your Note 5.
2. Make sure that the phone is connected to a data network such as LTE or 3G.
3. Navigate to Settings > Message and then turn off iMessage.
4. This show fix not getting text messages on the Note 5.

If you don’t have the original iPhone with you or cannot turn off the iMeassge. The next best option would be to go to Deregister iMessage page and turn off iMessage. Once you get to the deregister iMessage page, go to the bottom of the page and select the option “no longer have your iPhone?”. Below this option, there is a field to enter your phone number, select your region and type phone number. Then click on Send code. Write the code in the field “enter confirmation code” and then click on submit.

Now you should be able to receive test messages on your Samsung Galaxy Note 5 from iPhone users.