Android 6.0 Marshmallow: How To Fix Freezing And Crashing Problem On Galaxy S6
Both the Samsung Galaxy S6 and Galaxy S6 Edge have been called one of the best smartphones of 2015 by some. But several Galaxy owners running Android 6.0 Marshmallow have reported that the Galaxy S6 keeps crashing and freezing regardless of the app that they run. Below we’ll explain how to fix the Galaxy S6 crashing and freezing problem.
There are several reasons that the Galaxy S6 freezes, and eventually crashing on your Samsung Galaxy S6 and Galaxy S6 Edge running on Android Marshmallow 6.0. It’s important to note that before you complete any of the following solutions, that you should update the Galaxy S6 to the latest software update. If any app continues to crash often after the software update, please follow the instructions below on how to fix the Galaxy S6 from freezing and crashing.
For those interested in getting the most out of your Samsung device, then make sure to check out Samsung’s wireless charging pad, external portable battery pack, and the Samsung Gear VR (Virtual Reality) for the ultimate experience with your Samsung device.
Related:
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- How to fix Galaxy S6 and Galaxy S6 Edge overheating itself
- How to fix Galaxy S6 and Galaxy S6 Edge black screen issue
- How to fix Galaxy S6 and Galaxy S6 Edge back button not working
Delete bad apps to fix crashing problem
It’s common that bad third-party apps will some time cause the Galaxy S6 to crash on Android 6.0 Marshmallow. It’s suggested to first read reviews of the problematic app in the Google Play Store to see if others are dealing with the same problems. Since Samsung can’t fix the stability of third-party apps so it is down to the developer to improve their app. If the app hasn’t been fixed after some time, it’s recommended to delete the bad app. Read this guide here on how to remove and delete apps on the Galaxy S6 and Galaxy S6 Edge.
Factory reset Galaxy S6 or Galaxy S6 Edge
If the the Galaxy S6 problem can’t be identified then you may have to perform a factory data reset to resolve the issue. It’s important to note that you will lose all applications and saved data, including your Google account settings, so ensure that you back up your device prior to performing the reset. Read this guide on how to factory reset the Galaxy S6 and Galaxy S6 Edge.
Memory problem
Sometimes when you don’t restart your Galaxy S6 or Galaxy S6 Edge running on Android 6.0 Marshmallow in several days, apps start to freeze and crash randomly. The reason for this is because the app may keep crashing is due to a memory glitch. By turning the Galaxy S6 on and off, it could solve that problem. If it doesn’t follow these steps:
- From the Home screen touch Apps.
- Touch Manage Applications (you may need to swipe left or right to locate it first).
- Touch the application that keeps crashing.
- Touch Clear Data and Clear Cache.
It’s due to a lack of memory
The unstable app may not have enough memory on your device to function well. Try uninstalling any unused or very infrequently used apps and/or deleting some media files to free up internal memory.