How to Fix Disney Plus Error Code 24

Disney Plus is still a relatively new streaming service, and people are still getting familiar with it. Apart from the initial hiccups that occurred during the launch, Disney Plus seems to be running smoothly across all devices.

But that doesn’t mean that it’s entirely issue-free. There are many different error codes users can run into on Disney Plus.

If you happen to see the error code 24 on your screen, there’s no need to panic. You’re most likely having login problems, or you’re having issues with your network.

Login Problems

It can be frustrating if you’re trying to login to your Disney Plus account, and all you see is the error code 24. It happens more frequently on the Disney Plus mobile app.

In that case, the best thing to do is to reinstall the app. Grab your phone and uninstall the app. Then visit the Play Store or App Store and download the Disney Plus app again.

It will all take no more than several minutes. Try to log in to your account again. Hopefully, you won’t see the error code anymore. Also, make sure to check for Disney Plus app updates regularly.

Connectivity Issues

You might have a temporary login issue, but if you see the error code 24 on Disney Plus, you’re most likely experiencing problems with your network. The error might appear before you connect to the video you want to watch.

Or it could just pop-up on the screen in the middle of a movie or TV show. It could be that your internet speed has suddenly dropped or that your Wi-Fi signal is not strong enough to support the stream. To make sure you don’t see the dreaded error code anymore, you can try some of the following solutions.

Find the Perfect Spot for Your Router

When setting up your home network, you might not even think about the best position for your router. That’s why occasionally, routers end up in cabinets or tucked away under a chair.

But the fact is, the location of your router can make a world of difference when it comes to the Wi-Fi signal quality. If possible, make sure that your router is in or around the center of your house.

Also, there shouldn’t be any obstacles between it and your mobile device. Open space is the best way to go. Keep it away from other appliances, and if there is an antenna on your router, point it in the right direction.

Reboot Your Router and Modem

Rebooting your router and modem is the first thing to do to restore your Wi-Fi signal. And that’s especially the case if you have an older combo.

Newer models might cause fewer connectivity issues, but even they are not immune to them. In any case, if you get the error code 24 while watching Disney Plus, head over to the router and modem and follow these steps:

Unplug the modem and router. Make sure not to touch the reset button, though.
Give it some time, anywhere between one and five minutes should be fine.
Now first plug the modem back in. And wait at least one minute.
Next, plug in the router. Give it about 2-3 minutes.
Once they’re both back and running, go back to Disney Plus and test the connection.

You don’t have to reboot your device this time. Regardless of whether you’re watching Disney Plus on your smart TV, a streaming device of your choice, or you’re using a mobile app.

Use a Wi-Fi Extender

What if optimizing your router’s location and rebooting it hasn’t made any difference? Then you might want to consider setting up a Wi-Fi extender. They come in different price ranges, but even the cheapest one will do a lot for your Wi-Fi signal.

Still, you need to make sure it’s compatible with your router first. If your home is spacious, it can be challenging to achieve a stable and fast connection in every room and corner. So, Wi-Fi extenders can be a useful solution for the issue.

Error 24 No More

Getting an error message while watching your favorite movies and cartoons on Disney Plus can be quite bothersome. But if you’re dealing with error code 24, now you have a few tricks up your sleeve. Streaming HD content via Disney Plus can take up a lot of broadband and requires a fast and stable connection.

Have you ever seen the error 24 on the screen? Or any other Disney Plus error? Let us know in the comments section below.