Fix Error Message “Unfortunately, IMS Service Has Stopped” On Galaxy S9 And Galaxy S9 Plus

If you are a Samsung Galaxy S9 or Samsung Galaxy S9 Plus user, you might experience an error displaying “Unfortunately, IMS service has stopped”. This usually happens – though not all the time – after a recent operating system update.

As what the phone is trying to tell you, there may be an error with your Samsung Galaxy S9 or Samsung Galaxy S9 Plus’ IMS service. Take note that this service is used by many different applications on your phone, so, it is essential that you fix this problem as it the IMS service plays a vital role in making sure your Samsung Galaxy S9 or Samsung Galaxy S9 Plus runs smoothly. If unfixed, the IMS error may bring in potentially big problems with your applications, like applications crashing.

Troubleshooting your Samsung Galaxy S9 or Samsung Galaxy S9 Plus to Fix the IMS Service Error

There are ways to fix this problem and the most simple of them all is to remove any recently installed applications. If you have noticed that your Samsung Galaxy S9 or Samsung Galaxy S9 Plus only started acting up when you installed an application, try disabling or uninstalling it. Then, reboot your Samsung Galaxy S9 or Samsung Galaxy S9 Plus and monitor if the IMS error message would still pop up.

When you go for this option, separate the problem and observe your current Messages application while in Safe Mode. You would want to do this so that you can test if you can really create a message in Safe Mode without your Samsung Galaxy S9 or Samsung Galaxy S9 Plus running into an IMS problem.

Testing in Safe Mode

If you are still facing IMS issues even in Safe Mode, then you will have to hard reset your phone. Before you do this, here’s a quick guide on how you can test this issue in Safe Mode:

1. Hold down the Volume Down and Power buttons at the same time
2. Release your hold on the Power button as soon as the Samsung logo shows up
3. Release your hold on the Volume Down button when your Samsung Galaxy S9 or Samsung Galaxy S9 Plus reboots and asks for your phone’s code
4. Now, your Samsung Galaxy S9 or Samsung Galaxy S9 Plus will be in Safe Mode. You will know that it is because the logo will be on the lower-left corner of the screen.

If you still get the “Unfortunately, IMS service has stopped” messages even on Safe Mode, then there might be a problem with your stock messaging application. To fix this, you can clear the application’s cache to clear of remaining data. If this does not work, then you have no choice but the hard reset your Samsung Galaxy S9 or Samsung Galaxy S9 Plus.

Aside from taking your Samsung Galaxy S9 or Samsung Galaxy S9 Plus to an authorized phone technician, hard resetting your mobile phone can still solve your problem. Just make sure that you save all of your data and files because hard resetting your phone means erasing absolutely everything in it. Doing this will remove whatever is causing the problem.