Fix Samsung Galaxy S9 And Galaxy S9 Plus Won’t Turn “ON” (Solution)

There has been a known problem with the Samsung Galaxy S9 or Galaxy S9 Plus, causing the phone to not turn on. Only a handful of Samsung Galaxy S9 users are having the issue but for those that do, it can be very frustrating. We have had reports that the Galaxy S9 refuses to turn on but yet all the lights are on, even though the screen remains black with no image.
For this problem, you should start by trying to connect your Samsung Device to a power outlet, so we can check whether or not the battery has run out of power and is no longer able to power on the Samsung Galaxy S9 or Galaxy S9 Plus. You may find that this isn’t the cause to your problem but if this is the case, then keep reading this article to find out how you can resolve the problems you have with the Samsung Galaxy S9 or Galaxy S9 Plus.

Hit the Power Button

To start you should try fixing the problem by making sure you press the power button numerous times, so we can check the problem is not with the powering of the Samsung Galaxy S9 or Galaxy S9 Plus. Below are a few steps you can do if the phone isn’t turning on after trying the steps above.

Boot to Safe Mode

Using Safe Mode on your Samsung Galaxy S9 or Galaxy S9 Plus is great for checking if any apps are the reason behind the cause of your Samsung Galaxy S9 not turning on. Safe mode will only work will the apps that were preinstalled on your Samsung Device already. If you want to try to boot your Samsung Device into “Safe Mode”, follow the steps below:

1. Start by holding down the power button with a long press
2. Then you will need to hold the volume key down with a long press
3. Now at the bottom of the screen (towards the left), you will see text that appears on the display saying “Safe Mode”

Boot to recovery mode and clear cache partition

If your Phone is still not responding, then you will want to try sending your Samsung Galaxy S9 or Galaxy S9 Plus into recovery mode. To perform a recovery mode just follow the below steps:

1. Start with holding down both the power, volume up button and home buttons all at the same time
2. Now continue to hold the volume down and home button but release the power button on the vibration of the smartphone. You will need to release the other buttons when the Android screen recovery appears
3. Finally, try clearing the cache of your Samsung Galaxy S9 by using the Volume Up button to navigate to the clear cache partition option. Then the phone will automatically reboot after the cache partition clears itself

If you would like to know more about clearing the cache on your Samsung Galaxy S9, just follow our guide.

Get Technical Help

If you are at this point in the article and you haven’t been able to resolve the problem on your Samsung Galaxy S9 or Galaxy S9 Plus, then your only option is to look for technical help. They will need to find where the problem is and then give further instructions. If the phone can be repaired, then great but if not the dealer who sold you the phone will take the necessary actions.