Galaxy S8 And Galaxy S8 Plus Deletes Text Messages Automatically – Resolved

Switching from one Samsung device to another may come with some surprises if you’re not paying attention to all the available settings.

Today, we’d like to bring to your attention a particularly annoying situation, the one when your text messages are automatically deleted and you cannot really tell why or what happened.

This problem is usually reported when upgrading your smartphone, like from a older Samsung smartphone to a newer one. Newer devices come with the “Delete old messages” feature activated by default.

To turn it off and make sure you’re not being left without your important, private conversations from the past, you will have to:

1. Open your Samsung Galaxy S8 or Galaxy S8 Plus;
2. Go to the Home screen;
3. Tap on the Apps menu;
4. Select the Settings;
5. Tap on Applications;
6. Tap on Messages;
7. Under this new window, you have access to all the special messaging features;
8. Select More Settings and under the following submenu you need to find the Delete Old Messages entry;
   • If it is disabled, you can be sure that your messages are safe until you hit 1000 stored text messages – after this point, the smartphone will automatically delete them anyway;
   • If it is enabled, make sure you disable it so you won’t let the device to clear your messaging history.

Other than that, you’re safe to exit the menus and go check your Samsung Galaxy S8 or Galaxy S8 Plus collection of messages – they should all be at their place.