Galaxy S9 Won’t Turn On: How To Fix Problem

There have been complaints from the owners of the Galaxy S9 about the screen of their device. The common complaint is that the screen won’t switch on at all.

Whenever they switch on their Galaxy S9, the hardware keys will light up to show

that the device is on, but the screen light will not come up. There are a couple of reasons why you are experiencing this issue on your Galaxy S9, and I will explain them in this article.

The first thing you should do is to connect your Galaxy S9 to a power outlet to be certain that the battery has not been drained. There are times when we forget that we have an empty battery and we keep hitting the power button expecting our smartphone to come up.

If the charging icon appears does not appear after you have connected your Galaxy S9 to a power outlet, then you should continue reading this article. There are effective ways and troubleshooting methods that you can use to fix your Galaxy S9 when it fails to turn on.

Hit the Power Key

This is the next thing you should do, try to hit the power key of your Galaxy S9 gently for a while and see if the device comes up. If it doesn’t, then you should continue reading this article for more methods that you can use to solve the blank screen issue on your Galaxy S9.

Boot to Safe Mode

There are times when your screen can fail to come up because of faulty apps. The only to be certain about this is to activate the Safe Mode option. This option will ensure that only preinstalled apps will be loaded on your Galaxy S9. If the screen comes up in Safe mode, it means that the issue is being caused by a defective app on your Galaxy S9.

Follow the tips below to learn how you can activate the Safe Mode option on your Galaxy S9

Tap and hold the power key
As soon as the Samsung logo is visible, release the power key while pressing the Volume down key.
That will make your Galaxy S9 to enter Safe Mode. To be sure that your Galaxy S9 is in Safe mode, you will see a text ‘Safe Mode’ on the lower left corner of your screen

When you are done with the Safe mode process, you can make use of this guide to get out of the Safe Mode.

Using the Boot to Recovery Mode Option and Wipe Cache Partition Galaxy S9

If you will like to wipe the cache partition of your Galaxy S9, You can use the steps below to put your Galaxy S9 into recovery mode and delete the cache partition.

You will first need to put your Galaxy S9 into Recovery Mode
As soon as the Galaxy S9 vibrates, release the power key. Continue to hold the other keys until you see the recovery screen
Make use of the volume up key to move through the options. Locate the option labeled “Wipe cache partition” on the list. Then tap on the power key to choose it
Your Galaxy S9 will delete the cache and reboot

Use this guide for a better understanding of how you can clear the cache on Galaxy S9.

Get Technical Support

If none of this try bringing the device to the retailer or one of your carriers shops. This will enable them to help you check if it’s repairable. If it’s not, they can give you a new one if your Galaxy S9 is still under the warranty service.