Google Pixel And Pixel XL Screen Went Black Fix

For those that own a Google Pixel or Pixel XL, you may want to know how to fix screen went black on Pixel and Pixel XL. The problem is that the Pixel and Pixel XL buttons light up like normal, but the screen stays black and nothing is showing up. The Pixel and Pixel XL screen went black at random times for different people, but the common problem is that the screen fails to wake up. There are several different ways to try to solve the Pixel and Pixel XL blank screen issue. Below we’ll explain how to fix Pixel and Pixel XL screen went black fix.

Boot to Recovery Mode and Wipe Cache Partition

The following steps will get the Google Pixel and Pixel XL into Recovery Mode by booting the smartphone:

Press and hold the Volume Up, Home, and Power buttons at the same time
After the phone vibrates, let go of the Power button, while still holding the other two buttons until Android System Recovery screen appears.
Using the “Volume Down” button, highlight “wipe cache partition” and press the Power button to select it.
After the cache partition is cleared, the Pixel and Pixel XL will reboot automatically

Read this guide for a more detailed explaination on how to clear cache on the Pixel and Pixel XL

Factory Reset Pixel and Pixel XL

If the method above didn’t help you fix the black screen problem on the Pixel or Pixel XL, then you should try to factory reset the smartphone. The following is a guide on how to factory reset the Pixel and Pixel XL. It’s important to note that before you go to factory reset a Pixel and Pixel XL, you should back up all files and information to prevent any data from being lost.

Get Technical Support

If none of the methods have worked in trying to get the Google Pixel and Pixel XL to turn with the black screen, it’s suggested to take the smartphone back to the store or to a shop where it can be physically checked for any damage. If proven defective by a technician, a replacement unit may be provided for you of it could be repaired.