How To Fix Black Screen Problem On Apple iPhone XS, iPhone XS Max And iPhone XR

Some owners of the iPhone XS, iPhone XS Max and iPhone XR have been complaining of experiencing a black screen issue whenever they switch on their device. The main issue is that the screen stays black and nothing comes up whenever they want to use their smartphone.

There are other users that have complained that they experience this issue at random times on their iPhone XS, iPhone XS Max and iPhone XR.

There is no need to worry about this black screen issue that you are experiencing on your iPhone XS, iPhone XS Max and iPhone XR because it can be solved easily. There are multiple ways that you can use to fix the back screen issue on your iPhone XS, iPhone XS Max and iPhone XR.

Make use of the tips below to learn how you can fix the black screen issue that you are experiencing on your iPhone XS, iPhone XS Max and iPhone XR.

Boot To Recovery Mode And Wipe Cache Partition On iPhone XS, iPhone XS Max and iPhone XR

You can make use of the tips below to learn how to activate the Recovery mode on your iPhone XS, iPhone XS Max and iPhone XR

Connect your Apple smartphone to your computer and launch iTunes
Once your iPhone XS, iPhone XS Max and iPhone XR is connected, force restart it: (You can do this by pressing and holding the Sleep/Wake and Home button for a while and keep holding until you see the recovery mode screen)
You will see two options on your device screen; to Restore or Update, select Update. will make the iTunes program to try to reinstall iOS without wiping off your important files. You will need to wait for some minutes so that the process can be completed.

Factory Reset Apple iPhone XS, iPhone XS Max and iPhone XR

If the black screen comes up again after you have tried the method explained above, then I will suggest that you carry out a factory reset process on your device. Ensure that you back up all your files and data before you commence this process. This is because the factory rest process will delete everything that you have on your device.

Get Technical Support

If you are still experiencing the black screen issue after you have tried all the methods above to fix it, then I will suggest that you take your iPhone XS, iPhone XS Max and iPhone XR to a store where it can be checked for physical damage. If proven faulty by a certified technician, they can help you to fix it or give you a new one.