How To Fix Black Screen Problem On Galaxy S8 And Galaxy S8 Plus
They call it “black screen of death” for some very good reasons. Your Samsung Galaxy S8 or Galaxy S8 Plus smartphone, as powerful and amazingly equipped, as it would be, can sometimes deal with this problem. If you’ve made it till here, chances are it already happened to you and you are looking for suggestions on how to fix the Samsung Galaxy S8 Plus black screen.
After all, from everything that could go wrong with your smartphone’s screen, this is by far the most annoying and serious issue as it won’t let you perform any kind of action on the device.
Long story short, when the BSoD strikes, the screen turns black and becomes completely unresponsive. No screen button will work, nothing will happen no matter how much you tap or swipe on the display.
How to fix Galaxy S8 and Galaxy S8 Plus black screen:
- You can try a temporary fix like the Forced Reboot – tap the Volume down key and hold it like that for up to 10 seconds, until the device reboots;
- Wait for it to restart normally, as it will most likely require more time than for a normal restart;
- Also, you can try to plug the charger and see if it’s not an insufficient battery problem;
- If you keep getting the black screen soon after that, turn off the phone;
- This time, press and hold the Power key;
- Wait until you see the Samsung Galaxy S8 Plus text on the screen;
- Release the Power key;
- Tap and hold the Volume Down key;
- When the device boots up and you notice the Safe Mode text at the bottom left corner of the screen, you can release the Volume Down button.
With the steps from above, you have booted your Galaxy S8 or Galaxy S8 Plus into Safe Mode. This special running mode will only make use of a couple of pre-installed apps, completely ignoring the third-party apps that you have installed in the normal functioning mode. This is why we recommend you to keep the device in Safe Mode for a day or two and monitor if the black screen problem will get back.
If it does, this is a sign that you’re actually having a more serious problem that requires attention in an authorized service. If it doesn’t, it’s good news because it tells you that one of the third-party apps you’ve been using was, most likely, causing the Samsung Galaxy S8 and Galaxy S8 Plus black screen of death.
In the latter circumstance, a factory reset, where you delete everything from the device and you start configuring it from scratch and installing the third-party apps is the best thing you can do.