How To Fix Charging Problem On Samsung Galaxy J3

If you have a Samsung Galaxy J3 smartphone, one common issue you may have encountered is having difficulty in charging your phone. There are a number of potential reasons for this issue, so before you go out and buy a new charger and charging cable, read this article and see if we can help you fix the problem with your Samsung Galaxy J3 charging.

There are several possible causes of charging problems (including the not charging / “grey battery” issue). Some of the most common include:

• Bent, broken or pushed in connectors on the device or battery
• Damaged battery
• Defective charging unit or cable
• Temporary phone problem
• Phone is defective

Check Charging Cables

The first thing to check if your Samsung Galaxy J3 isn’t charging properly is the charging cable. Charging cables commonly fail after some period of use, and may no longer be able to make a proper connection to charge your Samsung Galaxy J3. Before purchasing a new cable, switch it out with another compatible USB cable and see if that resolves the issue. If it does, then the problem is in the cable and a replacement is your best strategy.

Clear the Phone Cache

Clearing your phone cache can sometimes resolve software problems that may be interfering with the charge cycle. You can reset your phone’s cache by following the steps in this guide.

Reset Your Samsung Galaxy J3

Sometimes the reason that your Samsung Galaxy J3 won’t charge is because the operating system needs to be reset to the factory defaults. This is usually a temporary situation, and you can fix it by following the steps in this guide. Note that you should back up your phone first, as doing a factory reset will erase your data.

Clean the USB Port

Another common issue with the Samsung Galaxy J3 not charging via USB is that there is something blocking the connection to the smartphone. It could be debris, dirt or lint that stops the connection. A good way to fix this issue is by taking a small needle or paper clip and carefully moving it around inside the USB charging port to get everything out. It’s important to note that when cleaning the USB port, be careful not to damage anything and clean it out gently. Compressed air can also be used for this purpose.

Get Support From Authorized Technician

If none of the above methods work for fixing your Samsung Galaxy J3 not charging problem, another suggestion would be to take the smartphone and get it checked out by a Samsung technician. If for some reason the smartphone is need of repair you might be able to get a replacement under the warranty.