How To Fix Galaxy J5 That Won’t Turn ON After Charging

It seems that those who own a Samsung Galaxy J5 have had some charging issues with the smartphone. Many have reported that the Samsung Galaxy J5 won’t turn on after charging or power on, this is even if the Galaxy has been fully charged. We’ve created a list of different ways to fix the issues when the Galaxy J5 won’t turn on all the way.

Hit the Power button

The first thing that should be tested before any other advice would be to press the “Power” button several times to make sure there is an issue with the powering of the Samsung Galaxy J5. If after trying to power the smartphone back on and the issue has not been fixed, continue reading the rest of this guide.

Boot to Safe Mode

When booting the Galaxy J5 into “Safe Mode” It will only run on pre-loaded apps, this will allow you to see if another application was causing the issues. This can be done using the following steps:

Press and hold the Power button at the same time
After the Samsung screen appears, let go of the Power button then press and hold the Volume Down key.
When it’s restarting, the Safe Mode text will be visible in the bottom left corner of the screen.

Boot to Recovery Mode and Wipe Cache Partition

The following steps will get the Samsung Galaxy J5 into Recovery Mode by booting the smartphone. You can also read this guide on how to wipe cache on the Galaxy J5.

Press and hold the Volume Up, Home, and Power buttons at the same time
After the phone vibrates, let go of the Power button, while still holding the other two buttons until Android System Recovery screen appears.
Using the “Volume Down” button, highlight “wipe cache partition” and press the Power button to select it.
After the cache partition is cleared, the Galaxy J5 will reboot automatically

How To Fix Galaxy J5 Slow Charging Problem

The first thing that is recommended would be to check if the USB cable is working correctly. If this is an issue, you can purchase a new Samsung Charging Cable from Amazon.com. But if you have tested it out with a different USB cable and the Galaxy J5 charging problem is still an issue, there are a few ways to manually fix this issue. The following are a few different methods to fix the slow charging problem on Samsung Galaxy J5.

Close Background Applications

A common reason that Samsung Galaxy J5 slow charging problem happens is because of the apps that keep running on the background. The following will close apps running in the background:

Hold the “Home” button and release it when you see the recently used apps screen
On the task manager section, select “End all applications”
At the top of the screen is a “RAM” option, select it and clear memory

These steps will close all the apps that are running in the background when the phone is charging and this is why it is slowing down the charging process.

Uninstall Third Party Apps

If none of the above methods have worked, the reason that the Samsung Galaxy J5 is charging slowly could be because of a software bug. The best solution would be to uninstall all third party software to see if the charging issue is fixed on the Galaxy J5.

To uninstall third party apps, the Galaxy J5needs to go into “Safe Mode.” Then you can uninstall third party apps that may be creating the slow charging problem on Samsung Galaxy J5. To turn on the safe mode turn off your phone, then hold the power key. When you see “Samsung Galaxy J5” on the screen, release the power key and hold the volume down key. Keep on holding the key until the phone restarts. Once the messages ”safe mode” appears at the bottom of the screen and release the keys.

From there, third party apps can be uninstalled by going to Menu> Settings> More> Application manager, Downloaded> select the preferred application, then select uninstall> Ok. Then turn off safe mode by pressing and holding the power key> restart> Ok.