How To Fix Galaxy S7 Edge Back Button Not Working

For those that own a Samsung Galaxy S7 Edge, it has been reported that the S7 Edge back button is not working. These buttons on the Galaxy S7 Edge are touch buttons that light up with each tap. These keys lit up when the Galaxy S7 Edge is turned on, showing the smartphone is on and functioning. Thus many believe that if the lights are not turned on the Galaxy S7 Edge back button that it doesn’t work. If you have touch keys by the Home button or the return key doesn’t turn on and not working, below we’ll explain how you can fix this problem.

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For the majority of people that own a Galaxy S7 Edge, the Touch Key is not broken and is actually working. The reason that these buttons are not working, is because there just disabled and turned OFF. Samsung has a default settings that has these keys turned OFF because the Galaxy S7 Edge is in energy saving mode. Follow these step-by-step instructions on how to turn on the Touch Key lights on the Samsung Galaxy S7 Edge.

How to fix Touch Key light not working:

1. Turn on the Galaxy S7 Edge
2. Open the Menu page
3. Go to Settings
4. Select on “Quick Settings”
5. Select on “Power Saving”
6. Go to “Power Saving Mode”
7. Then go to “Restrict Performance”
8. Uncheck the box next to “Turn off touch key light”

Now the lighting of the two touch keys on the Galaxy S7 Edge will be turned back on.