How To Fix Samsung Galaxy J5 Power Button Not Working

For those that own the Samsung Galaxy J5, you may have been problems with the power button not working. Some have reported that the Samsung Galaxy J5 power button is not working. It’s been said that this happens when pressing the power button on the side of the Galaxy J5 to wake the Galaxy and it doesn’t turn on or respond. Even though the buttons light up the screen, the Galaxy J5 doesn’t turn on when hitting the power button. Also it seems that this problems happens when you get a call and the Galaxy J5 rings, but the screen stays black and is not responding.

Galaxy J5 Power Button Not Working Troubleshooting Solutions

Some methods to use for an attempt to fix a broken Galaxy J5 power button are explained below. It’s possible that this issue happens after you install a bad app. It’s recommended to try to bring your phone in to Safe Mode and test the power button.

At this moment in time, it’s unkown if any malware or app causes this problem but performing Safe Mode is a good solution to check if a troubled app is the cause of the Galaxy J5 power button problem. Another option to fix a not working power button on the Galaxy J5 is to reset the smartphone to factory setting if the problem continues after performing Safe Mode. Once, the phone has been reset, make sure that it’s running the latest software update provided by your carrier. You may want to check with your service provider what should be the most recent system update version on the Galaxy J5.