How To Fix Samsung Galaxy J7 No Audio (Solution)

It has been reported by some that Samsung Galaxy J7 no audio working correctly including the volume. The audio problem on the Galaxy J7 is noticed when making calls or receiving calls, which makes it so you can’t hear the caller or the caller cannot hear you properly.

Below we’ll suggest some possible solutions to fix the no audio problem on the Galaxy J7. If the audio problems are still happening after the suggestions, then it’s recommended to contact your retailer to get the Samsung J7 replaced. The following is a guide on how to fix the Galaxy J7 when the volume is not working.

How to fix Samsung Galaxy J7 audio not working:

• Turn off the Galaxy J7, remove the SIM card and then reinsert the SIM card on turn on the smartphone.
• Dirt, debris and dust could be stuck in the microphone, try cleaning the microphone with compressed air and check to see if the Galaxy J7 audio problem is fixed.
• Audio problem can be caused by Bluetooth. Turn off the Bluetooth device and see if this will solve the audio problem on the Galaxy J7.
• Wiping cache of your smartphone can also solve the audio problem, read this guide on how to wipe the Galaxy J7 cache.
• Another suggestion is to enter the Galaxy J7 into Recovery Mode.