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How To Solve Samsung Galaxy S9 And S9 Plus Music Streaming Pausing Or Stopping Error

How To Solve Samsung Galaxy S9 And S9 Plus Music Streaming Pausing Or Stopping Error

The Galaxy S9 and S9 Plus are one of the most amazing and most refined devices presently on the market. However, like another electronic gadget, they are flawless, and one of the errors is the music streaming whereby the music in question kept pausing or stopping altogether.  What makes it frustrating is that it requires unlocking the screen of the phone to make it work once again.

If you’re experiencing such errors, you cannot even think of letting things run this way because sooner or later, other errors may trigger if you don’t fix this problem. To solve the music streaming pausing and stopping error on Samsung Galaxy S9 and Galaxy S9 Plus as soon as possible, follow our below guidelines.

Check The Power Saving Settings

The power saving mode could interfere and block your music-streaming app if turned on. To turn off power saving:

  1. Go to Settings
  2. Click on Battery
  3. Identify the Power Saving Mode
  4. Make sure you set it to Off

Alternatively, if you enjoy the Power saving mode benefits, the option is to set it only when your smartphone is on low battery, and not with the feature.

You should also have an option labeled as “Restrict background data” which, if turned off, will block this mode from causing your music app to stop. This feature is another exciting setting you can check within the Power Saving Menu.

To wrap things up, you should select Details directly under the App power saving, and click the music application that you are using. When you tap on it, choose Disable.

Check the Internet Connection

The chances are that the phone is pausing or stopping the music for buffering the data. In this instance, you need to verify the Wifi settings. You must have a steady, and fast Internet connection if you want to stream music smoothly on your Samsung Galaxy S9 and Galaxy S9 plus.

Your music-streaming app needs an Internet connection. However, this connection mighty automatically block when you are locking the screen, in which case, you need to verify the Wifi settings.

Go back to the Settings of your phone and tap on Wi-Fi. Click on the MORE menu which is at the top right and locate “Keep Wifi on during sleep.” Select it and click on the option always.

Neither the Power Saving features nor the Internet association will bug you any longer after following the above steps. However, if you can’t still correctly listen to music, consider the following suggestion.

Wipe The System Cache Directory

  1. Switch off the device
  2. Hit and hold the Volume Up, the Home, and the Power buttons at the same time
  3. Release the Power button immediately you see the Samsung logo on the screen
  4. Release the other buttons when you the Android logo display on the screen and the phone enter Recovery Mode
  5. Since the Samsung have gone into the Recovery Mode, wait for 30 to 60 seconds
  6. At that point, you can start navigating through the menus using the Volume Down button
  7. Click on Wipe Cache Partition
  8. Tap on the Power button to initiate it
  9. Select Yes
  10. Hit the Power button to begin the wipe cache action
  11. Click on the option Reboot System Now when it finishes
  12. Hit the Power button to reboot the phone and turn back to the regular running mode

The Samsung Galaxy S9 and S9 plus should play music without problems after you have wiped the system cache. You can still try a hard reset, but before you do that, it’s recommended you backup all your data and files to your Samsung account.

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Adam

Apr 13, 2018

643 Articles Published

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