Not Receiving Text Messages On Galaxy S9 And Galaxy S9 Plus
One of the most basic functions of the Samsung Galaxy S9 or S9 Plus is the ability to send a text message. It’s a brilliant feature when it works but when it doesn’t work it can leave users very frustrated. With this guide, we can help resolve the problem you have, as it’s most likely caused by two separate issues. One of them is affecting the sending of a text message and the other affects receiving a text message.
The problem you might have with receiving texts on your Samsung Galaxy S9 or S9 Plus may be due to the other person using an iPhone to send the texts. This also works if you are trying to send a text message but your Samsung Galaxy S9 or S9 Plus won’t send the message to the other person. This could be caused by the other person using an iPhone. There has also been a similar problem with the Blackberry and Window Phones. The reason this happens is due to the text message format on the sender’s phone.
An example of this is if you send a text message with an iPhone, then the message gets formatted to iMessage which is incompatible with all Android devices. The same happens if you are using your Samsung smartphone to send an SMS to someone with the iPhone. The results will be the same and both will fail because the iPhone will not be able to read the SMS format.
A common problem that you users have found with the Samsung Galaxy S9 or Galaxy S9 Plus is an SMS error. This could be caused if you recently upgraded from an iPhone to Samsung and is due to the SIM Card being from an iPhone. It allows users to send iMessages but won’t let Samsung users send or receive an SMS text message. Follow the steps below to fix the issues with sending and receiving text messages on the Samsung Galaxy S9 or Galaxy S9 Plus.
How To Fix Galaxy S9 And Galaxy S9 Plus Not Receiving Text Messages:
- To begin with, you should take the SIM Card from your Samsung and put it back into the iPhone you remove it from
- Now turn on the iPhone and wait for it to connect to the Cell Network
- You may have to move location until the phone says you are on a 3G or LTE network
- Then go to the settings menu, now go to message and turn off iMessage
- Finally, take out the SIM Card and put it back into your Samsung Galaxy S9 or S9 Plus
You should now be able to receive SMS texts on your Samsung Galaxy S9 or Galaxy S9 Plus.
If you cannot do the above steps because you no longer have the original iPhone, there is another fix. Go to the Deregister iMessage page, navigate to ‘No longer have your iPhone?’ and follow the on-screen instructions. There will be a phone number field, that you should enter your number in to receive a confirmation number. When Apple sends you the confirmations number, enter and submit it. You iMessage deactivates automatically on verification.
Finally, you should test your Samsung Galaxy S9 or Galaxy S9 Plus by sending an SMS message and receiving one. With the above guide, you should now be able to send and receive text messages with no problems.