Samsung Galaxy S7 Edge Screen Blackout (Solved)

For those that own a Samsung Galaxy S7 Edge, you may be dealing with the Galaxy S7 Edge screen blackout suddenly without any issues before. This has many people asking why suddenly does the Samsung Galaxy S7 Edge screen blackout while buttons light up like normal. The Samsung Galaxy S7 Edge screen won’t turn on at random times and blackout for different people, but the common problem is that the screen fails to wake up. There are several different ways to try to solve the screen blackout problem on the Galaxy S7 Edge, follow the instructions below to learn how to fix the blackout screen on the Samsung Galaxy S7 Edge not turning on issue.

Boot to Recovery Mode and Wipe Cache Partition

The following steps will get the Samsung Galaxy S7 Edge into Recovery Mode by booting the smartphone:

Press and hold the Volume Up, Home, and Power buttons at the same time
After the phone vibrates, let go of the Power button, while still holding the other two buttons until Android System Recovery screen appears.
Using the “Volume Down” button, highlight “wipe cache partition” and press the Power button to select it.
After the cache partition is cleared, the Galaxy S7 Edge will reboot automatically

Read this guide for a more detailed explaination on how to clear cache on the Samsung Galaxy S7 Edge

Factory Reset Samsung Galaxy S7 Edge

If the method above didn’t help you fix the black screen problem on the Galaxy S7 Edge, then you should try to factory reset the smartphone. The following is a guide on how to factory reset the Samsung Galaxy S7 Edge. It’s important to note that before you go to factory reset a Galaxy S7 Edge, you should back up all files and information to prevent any data from being lost.

Get Technical Support

If none of the methods have worked in trying to get the Samsung Galaxy S7 Edge to turn with the black screen, it’s suggested to take the smartphone back to the store or to a shop where it can be physically checked for any damage. If proven defective by a technician, a replacement unit may be provided for you of it could be repaired.