Samsung Galaxy S9 And Galaxy S9 Plus: After Update No LTE Available
If you notice, Samsung is frequently giving firmware updates to the users. This is mainly because they aim to improve the user experience with the Samsung Galaxy S9 and Galaxy S9 Plus. But in some cases, there have been reports that the LTE connections is no longer functioning properly. And if you’re one of those unlucky users that have experienced the issue, then you can suspect that it was caused by the update.
This is really upsetting especially if you use the LTE connection in your daily life. Today, LTE is the fastest mobile data connection and since you own one of the fastest smartphones today, you’re supposed to have a flawless and smooth internet experience, among other smartphones out there.
There are two ways that you can do to fix the LTE connection problem of your Samsung Galaxy S9 or Galaxy S9 Plus that happened tight after you updated the firmware. The methods are as follows:
Wipe the Cache Partition
Wiping the cache partition is one of the most basic troubleshooting that you can do if you’re having issues with the Samsung Galaxy S9 or Galaxy S9 Plus. This action is recommended especially after a system update. This is because it deletes the unnecessary files of the outdated apps and the ones that are taking up the storage.
This method deletes unnecessary files, meaning, your photos, videos, music and all other files won’t be wiped out. If you try to wipe the cache partition, make sure to restart your Galaxy S9 after the process has been completed.
Here’s a complete guide on how to clear the cache partition on Samsung Galaxy S9 and Galaxy S9 Plus.
Perform a Factory Reset
If wiping the cache partition doesn’t fix your Samsung Galaxy S9’s LTE connection, then you might have to perform a factory reset. This method will reset everything on your smartphone. This includes the photos, videos, apps you have downloaded and everything in it. The device will revert to its factory default settings. You should back up everything first before performing a factory reset. This is especially if you have important files that shouldn’t be deleted.
The process is very simple for resetting. Just follow this step-by-step guide below:
- Switch on your Samsung Galaxy S9 or Galaxy S9 Plus
- Launch the Settings app from the App page
- Scroll through the options and select Backup & Restore
- Then select the option again labeled as Reset Network Settings
- Wait until the process is finished and don’t forget to restart the device
After you have completely followed all the steps shown above, your LTE connection should now be functioning properly. Having a good and high-speed LTE connection gives fun to the users. It lets them maximize the experience of using the Galaxy S9 and Galaxy S9 Plus at its best.
If the two methods shown above didn’t work, your last option now is to bring it to an authorized technician to have it physically checked.