Samsung Galaxy S9 And Galaxy S9 Plus Charges Slowly Or Not At All

A lot of Samsung Galaxy S9 and Galaxy S9 Plus users have stated that their newly acquired flagship phones seldom charges slowly, or not charging at all. In some situations, the smartphone won’t even turn ON at all. Some users have stated that the lightning bolt icon can still be noticed when the unit is plugged into the charger, however, the battery is not being charged even 1 percent. Some experts call this phenomenon the “grey battery” issue. If your Samsung Galaxy S9 or Galaxy S9 Plus is charging slowly, or not charging at all, all you have to do is proceed to the tips we have in store for you in this guide.

How to Fix The Charging Issue of your Samsung Galaxy S9 or Galaxy S9 Plus

In most cases, when your unit is charging very slow, or not at all in some events, the most common culprit would be a defective or a faulty cable or charger. Seldom, if the smartphone has been dropped, or if it has been wet, there is a possibility that an internal damage causes the charging issue.

Inspect all the factors we laid out for you in this guide carefully to know which one of them is causing the charging issues of your Samsung Galaxy S9 or Galaxy S9 Plus. Here are the factors you should be checking:

Charger

Inspect all throughout your charger in order to see any signs of damage. Search for cracks in the casing, bent prongs, and discoloration. If you find a discolored or melted plastic, even the tiniest one, replace it immediately. There might be an internal defect that could result in it being damaged that may further the damages on your phone, or even worse, start a fire. Inspect the USB port for missing, loose, or bent components. If you find anything suspicious within your USB port, replace the charger. A faulty charge can cause damage to your smartphone and to its battery. When your smartphone is plugged in, touch your charger and see how hot it gets. If your charger gets too hot for you to be able not to hold it, replace it immediately. An overheating charger implies serious internal damage that should result in a fire in the future.

Charging Cable

Inspect your battery charger cable for any kinks on it. A sharp kink may imply broken wires inside your cable. Pay attention to kinks at both ends of the cable where the connectors can be found. Search for any broken or exposed wires in your cable. Broken wires hinder the battery from charging. If you saw an exposed wire in your charging cable, replace it immediately. If there is a short on your can, it can further the damage on both your charger and your phone, potentially creating a fire in the future. Check the USB connectors on both ends of the cable, and search for a loose, damaged, bent, or missing connector parts. If you happen to find any damage on it, replace it immediately. A faulty or damaged cable can result in your phone re-charging inaccurately, which shall result in battery failure.

Charging/USB Port on your Phone

Inspect thoroughly the charger/USB port of your Samsung Galaxy S9 or Galaxy S9 Plus, then look for any debris or moisture inside of it. If you see any dust or debris inside of it, utilize a compressed air to remove them. NEVER EVER use needles, tweezers, or any other sharp tools to move the debris. The charging pins inside the charger/USB port is very easy to damage, ruining it in the process.

Do a Factory Reset

There will be an event in which a software conflict or glitch may result in your phone charging slowly or even not charging at all. If you find yourself having the need to reset frequently your smartphone in order to charge it, then we highly advise that you bring it once to an authorized technician. There’s a high possibility that a hardware defect is causing your phone to charge inaccurately. If you suspect it to be from a software glitch, then read this article: How To Factory Reset Samsung Galaxy S9 And Galaxy S9 Plus

Things You Have Tried So Far

You already have replaced the cable and the phone charger after you have inspected it. You are also finished in inspecting the charging port/USB port and saw no debris or visible damages on it, yet still, your smartphone still charges slowly, or at times, not at all. If this is the event, then consider the possibility that your battery or your phone has the one that has a damage to it. We advise that you bring it back to the store you bought it from and get it replaced or repaired. NEVER EVER try removing the back of your Samsung Galaxy S9 or Galaxy S9 Plus. The feat is said to be only done by an authorized technician which undergone a special training for it.

Some Samsung Galaxy S9 or Galaxy S9 Plus users have noticed that, after they’ve managed to charge their phones, they aren’t able to boot their phones up. This includes the phones that were plugged in for several hours or even overnight.

Test the Power Button

Try tapping then long pressing the power key. Wait for the typical splash screens to reveal. If you attempt pressing the power key for few times and your smartphone still won’t boot up, then try the doing these tips:

Wipe Out Cache Partition

Tap then long press the Home, Power, and the Volume up key all at the same time
Once the phone vibrates, remove the hold from Power button, but remain touching the Home and Volume Up keys until the recovery screen shows up
Utilize the Volume down key to choose the “Wipe cache partition” option
Tap the Power key to verify
Wait for your smartphone to reboot after it wipes out the cache partition

To know more the in-depth process of wiping out the partition cache of your smartphone, read this article: How To Clear Cache On Galaxy S9 And Galaxy S9 Plus

Boot it into Safe Mode

The Safe mode only loads the Android operating system and particular apps. This alone can help you users find if you have installed an app that is hindering your smartphone from booting up. In order to boot it into Safe mode, follow these simple steps:

Tap then long press the Power and the Volume keys at the same moment
Once the first Samsung splash screen surfaces, remove the hold from the Power key
Search for the “Safe mode” located in the down-left edge of your smartphone’s screen

Slow Charging Due to Background Applications

A lot of application continue running in the background, even when they are not in use. This alone can quickly drain the battery of your smartphone. The more application silently running in your background, the longer it’ll take you to recharge your battery. Luckily, it is very easy to deactivate the applications you don’t want to be running on the background scene. Follow these steps to deactivate those apps you don’t want on your Samsung Galaxy S9 or Galaxy S9 background:

Close All the Background Apps

Press the Recent Apps key in the down left edge of your smartphone
Press the ‘X’ located in the top right-hand card of each application you want to remove from the background
To remove all the running apps, press the ‘CLOSE ALL’ button located at the lowermost part of the screen

All selected apps that were running in the background are now closed.

Uninstall Third-Party Apps

Most of the time, a faulty third-party application results in your battery charging slowly or even not charging at all at times. So without further ado, here are the steps in uninstalling those third-party applications on your Samsung Galaxy S9 or Galaxy S9 Plus:

Create a list of all third-party applications that you’ve installed on your smartphone and where you downloaded them from (Samsung or Google Play Store)
Long press the Volume key and Power key at the same time to enter the Safe mode. Once the first Samsung splash screen pops-up, remove the hold from the Power key but remain to hold the Volume down key until it completes booting
Access the Settings app
Access the Applications
Hit on the Application Manager
Choose the third-party app you like to uninstall
Press the ‘Uninstall’ option
Press the ‘OK’ button located in the pop-up menu
Repeat the process for each third-party app you like to uninstall

Test for Probable Cause

Reboot your Samsung Galaxy S9 or Galaxy S9 Plus then charge it to test. If it doesn’t manage to be fully charged in few hours, consider that there are far serious problems currently residing on your phone. If you happen to notice that your smartphone is recharging much more quickly, you can start reinstalling again those third-party applications one-by-one. In the process of your smartphone being recharged, download an application and test whether it slows down the charging rate of your smartphone. Be keen on which application cause your smartphone to charge more slowly.

If you notice an application slows down your smartphone’s charging rate, uninstall it immediately. Then, install the application that’s next on the list. Once you have installed all the applications that didn’t affect the charging rate of your smartphone, install the application that slowed it. Be sure that you have the latest version of that particular application. Now, if after you have updated the application and it still charges your phone slowly, uninstall it and find a similar one to replace it.

Seek Technical Support

Given that you have done everything that you can, and still your Samsung Galaxy S9 or Galaxy S9 Plus still charges slowly, then it’s time to give up and let the hand of an authorized technician revive your phone at this rate. You are lucky if your phone is still under the warranty contract because they’ll be able to give you a free replacement for it. If it’s not covered anymore, be aware that you have to squeeze out some cash from your wallet in order to get it done immediately!