Samsung Galaxy S9 and Galaxy S9 Plus: How To Fix Screen Won’t Turn On

Are you having problems with your new Galaxy S9 or S9 Plus not turning on? If yes, Recomhub got you covered. Some people recommend plugging the device into a function power outlet just to see if the issue is due to dead battery.  Follow the process below if your Samsung Galaxy is switched on but doesn’t respond or not turning on when you press the Power button.

Check the Power Button Key

It’s suggested to check the power button to make sure the problem is not with the key. You can do this by tapping the power button a few times on your Galaxy S9 or S9 plus. If this does not fix it, then continue reading this guide.

Boot into Safe Mode on Galaxy S9

You can put your Galaxy S9 or S9 plus to safe mode to see which apps are causing the problem since your smartphone will use pre-loaded apps. You can follow the steps below to boot your Galaxy S9 or S9plus into safe mode:

1. Switch off your phone
2. At once, press and hold the Power, Volume Up, and Home key until the display of the Android logo, and your phone vibrates
3. Let go of the Power key once the logo appears and immediately press and hold the Volume Down button
4. The Safe Mode text will display on the left side of your screen towards the bottom

You can read this post on How to boot your Galaxy S9 and S9 Plus in and out of Safe Mode.

Use Boot Feature To get Into Wipe Cache Partition and Recovery Mode

You can wipe cache partition and boot your Galaxy S9 or S9 into Recovery Mode by following the instructions below:

1. Get the phone into Recovery Mode.
2. At once, press and hold the Power, Volume Up, and Home buttons until the display of the Android logo, and your device vibrates
3. Remove your finger from the phone Power button and keep holding other buttons
4. Locate “Wipe Cache Partition” by making use of the Volume Down key to navigate and employ the Power button to click on it
5. Your phone will automatically reboot after the clearing of the cache partition

Read this post on how to clear cache on Galaxy S9 and Galaxy S9 plus so you can get more specific about this process.

Get Help from Tech Support

If the steps above do not work to solve your Galaxy S9 and S9 screen won’t turn on the problem, then it’s recommended to take the phone to a shop or store that can fix it. You can get a replacement unit if a technician says that it is defective.