Screen Rotation On Sony Xperia XZ (Solved)

For those that own a Sony Xperia XZ, some have reported that the screen rotation not working on the Sony Xperia XZ. This also includes the gyroscope or accelerometer stopped working on the Sony Xperia XZ. This issue is happening when the screen rotation is activated and turned on. This means that the Sony Xperia XZ screen doesn’t rotate even on the Internet page and is stuck in the vertical and won’t go horizontal when the camera is moved.
Other common issues that have been facing the Sony Xperia XZ is that the default camera is showing everything upside down (ie, inverted) also all the Sony Xperia XZ buttons are upside down. If none of the methods below work, there could be a software bug problem with the current software and it’s suggested to update the Sony Xperia XZ to the latest software.
 
There can be two ways to fix the Sony Xperia XZ screen rotation not working, the first recommendation is to hard reset the Sony Xperia XZ.
An effective method to check if the phone’s gyroscope or accelerometer is functioning by doing a self-test. This will help to see what the real issue is when the Sony Xperia XZ screen won’t rotate. You can do this by pressing the code “*#0*#” (without the quotation marks) on the Sony Xperia XZ dial pad. Once you are in the service mode screen, tap on “sensors” and do a self-test.
If your wireless carrier disabled the option to access the service screen, then your only recourse here is to reset the phone to its factory defaults. To learn how to factory reset the Sony Xperia XZ, read this guide. It’s also recommended to check this issue with your service provider first though as they may know by now that the problem exists and have some solution for you.
Another out-of-the-box tip from some that we don’t suggested doing is hitting the Sony Xperia XZ with the back of your hand to give your phone a gentle jolt. If you want to take the risk, you may want to do that, just be careful
Again, the most recommended way to fix when the Sony Xperia XZ screen wont rotate is to complete a hard reset. It’s important to note that doing a Sony Xperia XZ hard reset, this process will remove and delete all data, apps, and settings. You should back up your Sony Xperia XZ to prevent any data from being lost. The way to back up data on your Sony Xperia XZ is by going to Settings > Backup & reset. You can learn how to perform a hard reset on the Sony Xperia XZ with this guide, here.