How To Solve Black Screen Problem On Galaxy S9

Some users of the new Samsung Galaxy S9 have reported that a black screen comes on when they try to power on their device. This problem is also known as “black screen of death,” and it can be frustrating, as it won’t let you perform any action on the device. No screen button will work, nothing will happen, no matter how much you swipe or tap on the display.

There are so many reasons why the black screen is showing on your Samsung Galaxy S9; it can be a firmware glitch, bad app or hardware problem. If you’re experiencing, the black screen problem you need not worry about anything. Kindly follow the instructions below to learn how to fix the black screen problem on Galaxy S9.

How to Fix Galaxy S9 Black Screen:

You can try a temporary solution like Forced Reboot, or you try to plug the phone into a charger and see if it’s a battery problem. If you still keep getting the black screen after that, follow the instruction we explain below.

• Boot your Samsung Galaxy S9 to Recovery Mode
• Turn off your phone
• Tap and hold the Power key
• Let go of the Power key once you see the Samsung logo appear on the screen
• Tap and hold the volume down key
• You notice the Safe Mode text at the bottom left of the screen when the device boots up
• Release the Volume Down key

It’s recommended to keep the phone in Safe Mode for a day or two and observe if the black screen issue will get back. You can read this guide to remove safe mode on your Samsung Galaxy S9.

Factory Reset your Galaxy S9

There is no way to perform a factory reset on your device without deleting all of your files and no guarantee that this method will restore the Galaxy S9 back to its desired working order. Therefore, it’s recommended to backup your data before hard reset your Galaxy S9.

• Turn off your phone
• Tap and hold the Volume Up, Home & Power keys until the Android icon shows up on the screen
• Go to the option that says Factory reset/Wipe data using the Volume down key
• Make use of the Power key to choose that option
• Use the Volume down key again to confirm by clicking the option Delete all user data
• Wait for the phone to reboot
• Use the Power key to restart your Samsung after completing the hard reset process

Seek Professional Technical Support

If you still experience the black screen on Samsung Galaxy S9, it is in your best interests to take the phone back to the retailer who sold it to you and asked them to check for any technical glitches. A replacement unit should be provided for your Galaxy S9 if they can’t repair phone due to some defects discovered and if it’s still under warranty.