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How To Solve Galaxy S9 And Galaxy S9 Plus Group Texts Error

How To Solve Galaxy S9 And Galaxy S9 Plus Group Texts Error

Group Texts are a great way to convey a message to a lot of people, without having to send the same message to different people manually. Yet, when it becomes faulty, all you have to do is read this guide and everything should be alright!

Galaxy S9 and Galaxy S9 Plus group text issues may emerge unexpectedly. However, depending on the cause as to why it occurred, you might be browsing the Internet for a quick fix or be willing to wait for a while to see how it’ll turn out.

Downloading Group Conversations Error In Galaxy S9 And S9 Plus

However, there’s one particular error that you won’t be able to ignore due to the fact that it hinders you from downloading the whole group conversation. The error can be exhibited distinctly. It may be that you’re not able to download all the texts or they seem to be downloading only certain parts of the conversation thread, or stopping mid-download and get stuck there.

Here are a few questions:

  • Have you tried pressing the download button and it doesn’t respond when you do it?
  • Have you browsed for what it looks to be a successfully downloaded group conversation yet you couldn’t locate it anywhere on your Galaxy S9 or Galaxy S9 Plus. Neither is it in the Downloads folder nor anywhere else on your phone?
  • Have you tried downloading a group conversation to only notice a small square icon with a message stating the time and date it shall expire?  

Possible Causes

Regardless of how bad it may seem to be, and as irritating as it can get, this particular issue is one that a lot of Samsung Galaxy S9 and S9 Plus users constantly experience. It’s somehow inevitable at some point in time, depending on your usage of the phone. Per our experience with the issue, we came down to two possible reasons as to why it occurs.

These are:

  • Your Samsung Galaxy S9 and S9 Plus doesn’t have the accurate APN settings
  • Your Samsung Galaxy S9 and S9 Plus cannot connect to the Internet

How To Fix Galaxy S9 Group Text Issues

The first issue above can be easily fixed by simply syncing to a wireless network or turning ON your mobile data. These group conversations are included, given that all text messages and MMS requires a mobile network connection in order to obtain them.

The latter issue shall need some assistance from your mobile carrier. Go ahead and pick your Samsung Galaxy S9 and Galaxy S9 Plus then contact its tech support. Kindly ask the operator to grant you with the accurate APN settings and to stay on the call with you, teaching step by step on as to how to set up the new APN settings.

Group texts are a great way to send a message to your friends, family, or colleagues about something important without wasting the time on manually sending the message to each one of them. That’s why having an issue that can’t be fixed right away can be a real pain in the butt.

By doing either one of these two methods above, your group text messages issue should be fixed in no time! If it doesn’t then, don’t hesitate to leave us a message and we’ll try to help you with that as soon as we read it!

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Jenny Compton

Mar 15, 2018

84 Articles Published

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