Apple iPhone XS, iPhone XS Max, and iPhone XR Touch Screen Not Working

The touch screen becoming unresponsive is quite becoming a common issue among Apple iPhone XS, iPhone XS Max, and iPhone XR users. Some users have noticed that their new Apple iPhone XS, iPhone XS Max, and iPhone XR does not respond to touch in some certain positions on the screen.

This makes it impossible for them to have access to the icons that are positioned in these areas of the screen. In this article, I will explain how you can solve the touch screen issue on your Apple iPhone XS, iPhone XS Max, and iPhone XR.

One common thing about most users of the Apple iPhone XS, iPhone XS Max, and iPhone XR that have complained about the touch screen issue is that it is always at the bottom of the screen. This means that you will need to reposition the icons so as to be able to have access to the controls and apps without having to hit your screen countless times which can be very frustrating.

Related Articles:

Reasons Why Your Apple iPhone XS, iPhone XS Max, and iPhone XR Touch Screen is not Working

It’s possible that your Apple iPhone XS, iPhone XS Max, and iPhone XR has suffered excessive bumps during the shipping process, this can greatly affect the performance of your device screen.
You can also be experiencing touch screen issues because of software bugs that are on your Apple iPhone XS, iPhone XS Max, and iPhone XR. To fix this, ensure that your smartphone is always up to date.

Ways to fix Apple iPhone XS, iPhone XS Max, and iPhone XR Touch Screen not Working

Carry Out Factory Reset On Apple iPhone XS, iPhone XS Max, and iPhone XR

Power on your Apple iPhone XS, iPhone XS Max, and iPhone XR
Locate the Settings icon and click on General
Search for the Reset option and tap on it
Provide your Apple details
This Reset process will commence and it will take a few minutes to complete
Once the process is completed, your Apple iPhone XS, iPhone XS Max, and iPhone XR will be back to the Welcome Screen and you can start using it again

Clear Apple iPhone XS, iPhone XS Max, and iPhone XR Cache

Locate the Settings icon on your Apple iPhone XS, iPhone XS Max, and iPhone XR , then search for the General option and select it, locate the Storage & iCloud Usage option and click on it. Tap on Manage Storage. Click on Documents and Data, and then move the items that you wish to delete and then click on Delete. Finally select Edit and click on Delete All to wipe off all the app’s data.

Remove The Sim Card On Your Apple iPhone XS, iPhone XS Max, and iPhone XR

Power off your Apple iPhone XS, iPhone XS Max, and iPhone XR smartphone, then you can remove the SIM card, wait for some minutes and then put it back. Once you have done that, restart your Apple iPhone XS, iPhone XS Max, and iPhone XR and check if the screen is responding well.

Complete a Hard Reset On Your Apple iPhone XS, iPhone XS Max, and iPhone XR

It’s vital to let you know that you will need to backup all the important files that you have on your Apple iPhone XS, iPhone XS Max, and iPhone XR before you carry out the hard reset process. The reason why this is important is that you will lose all the files, pictures, videos, contacts that you have on your Apple iPhone XS, iPhone XS Max, and iPhone XR when you carry out this process.

If you will like to backup all your files, locate the Settings icon on your device home screen and tap on Backup & Reset option. You can also make use of this link to better understand how you can perform on hard reset on your Apple smartphone.